I'm currently on hold with my mortgage company to see about all the help they say they are going to give, but I'm not too hopeful. 1. I've been on hold for about 60 minutes and they come on about every 30 seconds to tell me how important my call is (yeah BULL SHIT) and then B. I sent an email last week and they ain't even acknowledge receipt. I actually am not in desperate need, but what if I was?!?!? At this point I just want to see how long it's going to take before they actually come on the line. I'm not fully convinced they have people working the phone lines, and the person who is my single point of contact does not have and extension so when I call her it just restarts the call. And this hold music is maddening!!! Just UGH!!! Oh wait, so if I send an email from the website they DO respond by acknolewding reciept, hmmm... Good to know. I think I'm about to hang up
This virus is just putting us all in a very big pickle! I have to admit I was not taking this as seriously as I am am know back in late February early March.
